Privacy

Travel Alberta International, publishes and maintains its websites to help a variety of audiences worldwide locate and retrieve official Alberta travel information. Travel Alberta is committed to providing our website visitors with the information they are seeking in a manner that respects their privacy. This page summarizes how Travel Alberta manages its websites in accordance with the rules established in the Alberta Freedom of Information and Protection of Privacy (FOIP) Act.

Personal Information Management
Travel Alberta websites provide individuals with the opportunity to voluntarily supply limited amounts of personal information (such as name, phone number, or postal or e-mail address). Personal information is collected by Travel Alberta if you send us an email or complete and submit an online form, for example, where you take part in a one of our surveys or competitions. Information that you provide via email will be used to respond to your questions or supply you with the information or materials that you have requested. Information collected on our online forms will be used only for the purpose specified on each form such as contacting winners of competitions and to help us plan other promotional campaigns.

We may, with your consent send you details of Travel Alberta services and promotions which we think may be of interest to you. If at any time you do not wish us to continue to receive these details, send an e-mail to info@travelalberta.com.

Your information will only be disclosed to appropriately authorized Travel Alberta personnel and contractors who need the information to fulfill your request. Your information will be maintained in a secure systems environment and will be kept only for the length of time necessary to fulfill the purpose for which it was collected. In some cases, information you provide will only be collected and used in non-identifying form.

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged to do so (for example if required to do so by Court order or for the prevention of fraud or other crime).

Important Notice About Cookies
Cookies are small amounts of information that are distributed from some websites to your web browser. Travel Alberta websites create temporary session-based cookies whenever you visit our sites. These cookies are automatically deleted by your computer and our servers within an hour after your visit. Session-based cookies are necessary for you to be able to log into certain sections of our websites (e.g. the Travel Alberta Holiday Card). To personalize your experience on our websites, certain features depend on the ability to automatically (see Automatic Collection of Non-Identifiable Information below) issue a "persistent" cookie. Depending on your web browser version and settings, you may be prompted with a question as to whether or not you want to accept a persistent cookie. If you accept the cookies, you will experience full website functionality and the cookies will be automatically deleted from your computer in about 30 days, or sooner if you manually delete them. If you refuse to accept these cookies, you will still have general access to most content and functionality with our websites. You will be notified where this is not the case.

Important Notice About Information Sent Via the Internet
You should be aware that personal information you provide via the Internet might not be secure until it reaches the Travel Alberta servers. If you are concerned about sending your personal information to us via the Internet, please call Travel Alberta at 1.800.ALBERTA (800.252.3782), toll free in North America. Outside North America dial 1-780.427.4321.

Automatic Collection of Non-Identifiable Information
When you browse our websites, read pages, or download information, we will automatically collect a limited amount of non-identifiable information about your visit. This information indicates a person's activity on the site, but we will not know that the person is you. This information includes:

• Access date and time;
• Internet domain (for example, "xcompany.com" if a private Internet access account is used) and IP address (an IP address is a number that is automatically assigned to a computer whenever someone is surfing the web);
• Type of browser, operating system and version used to access our site;
• Files viewed or downloaded;
• Pages visited; and
• Previous website address (if linked to Travel Alberta websites from another website).

Security
For site security purposes and to ensure that this service remains available to all users, Travel Alberta uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

In some areas of the Travel Alberta websites, you are able to exercise control over the security of your own information by registering and/or accessing/updating a user account. Your user account will enable Travel Alberta to permit you access into secure areas of the websites. At this time, only the Travel Alberta Holiday Card (available to Alberta, British Columbia & Saskatchewan residents only) utilizes a secure user account. For complete details about how this program is administered to protect your personal privacy and information, please refer to the Help/FAQs for this program.

Transfers of your personal information
As part of the services offered to visitors through our websites, information provided by those vistors to this site from outside Canada, will be transferred outside the EEA to Canada where the servers hosting our websites are located. Canada has different data protection laws to the EEA however we will take steps to ensure that users privacy rights continue to be protected. View the Government of Alberta's Freedom of Information and Protection of Privacy (FOIP) Act.

Privacy & Links to Other Websites
Travel Alberta's websites contain links to other websites that provide useful travel and tourism information. We are not responsible for the content and privacy practices of other websites you may visit after you enter Travel Alberta's websites. Travel Alberta also encourages you to examine each site's privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Questions?
For more information about any of the policies described above, or any query relating to your personal information or about our website in general, please contact us:

Contact Title: Aaron Nissen, Manager, e-Strategies
E-mail: aaron.nissen@TravelAlberta.com
Telephone: 403.297.2836
Fax: 403.297.5068